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Last updated: 2026-03-18 – Originally published Quick Answer: TONU stands for Truck Order Not Used. It’s a fee carriers charge when a truck is dispatched to a pickup, but the load gets canceled, isn’t ready, or doesn’t exist. Standard TONU fees run $150 to $300 for dry vans and $500 or more for specialized equipment. […]
TONU Meaning in Trucking: Fees, Disputes, and How to Collect Read More »
In recent years, the number of freight broker bankruptcies has become a growing concern for Motor Carriers across the U.S. and Canada, as thousands of Trucking Companies have lost money due to freight broker bankruptcies under Chapter 7 or Chapter 11. Yes, carriers may still be able to recover money from a broke freight broker
Can You Collect From a Bankrupt Freight Broker (And How)? Read More »
You generally have anywhere from three to ten years (depending on whether there was a written or verbal freight contract) to bring suit against a shipper or broker for failure to pay for hauling services. After that time has passed, you can no longer use the courts to try to collect the money owed to
1) Why Does Freight Debt Require Industry-Specific Expertise? Freight debt collection is different than collecting on consumer debt. The way you collect on unpaid freight debt is governed by federal regulations that do not apply to almost every other business. An ordinary collections agency does not know how to file a claim against a broker’s
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What is a Freight Short Pay & Why are we seeing more of this? A freight short pay occurs when a carrier receives less than their full bill from the customer/shipper or from the broker. For example, you send an invoice to the shipper for $2,500, and all you get is $2,200, with no explanation.
Freight Chargebacks and Short-Pays: Why They Happen and How to Prevent Them Read More »
Trucking companies experience great financial pressures due to unpaid freight bills. Trucking companies rely upon steady cash flow to fund daily operating expenses (fuel, insurance, maintenance, payroll); therefore, when a broker or shipper fails to pay or ignores an invoice for weeks or months, it will hurt all areas of the business. Many carriers attempt
How Carriers Can Recover Their Unpaid Freight Bills More Quickly Than Before Read More »
Freight companies are faced with a hard challenge, that being timely payment. Unfortunately, some companies have the tendency to overlook the importance of timely collection of freight debt, thereby incurring heavy financial repercussions. Ignoring unpaid freight bills may seem like a minor issue at first glance, but long-term costs could significantly impact your business’s cash
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Time is money in the world of freight shipping—literally. One of the typical fees shippers and receivers may pay is a detention fee. What is a detention fee, though, and how do you avoid paying one? Let’s break down what detention fees are, why they happen, and how to keep them from taking a chunk
What Is a Detention Fee in Freight Shipping? Read More »
In freight shipping, understanding the types of carriers is crucial to businesses that require the transportation of cargo in a cost-effective and efficient way. One of the largest functions within the transportation industry is the contract carrier. What is that? And why would companies be concerned? The following will go into great detail about how
Why Choose a Contract Carrier? Read More »
Debt is a common issue, and many people need help handling the growing numbers. When facing this situation, working with a debt collection agency is important. As it can be overwhelming at first, remember the agency is there to assist you in managing your debt effectively. Here are some common mistakes people make when working
Common Mistakes When Working With a Debt Collections Agency Read More »
